Reed Technology are delighted to working in partnership with a leading Cheltenham based organisation with their search for IT Field Engineer to join their passionate and growing team
Company car, mobile and laptop provided - £3,000 - performance related bonus
Do you have a passion for technology and problem solving? Do you have experience working in a field-based support role?
If so this could be the perfect opportunity for you......
The key responsivities with this position will be:
* Ensure Field Engineer support tickets are updated and completed within SLA * Perform scheduled contract visits at customer sites and complete relevant documentation * Attend customer sites and troubleshoot IT issues which cannot be resolved remotely by the Network Operations Centre * Provide holiday and sickness cover onsite at customer sites when required * Install and configure new hardware and software at customer sites * Build excellent relationships with key ser...
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