Search Filters

COVID-19 policies and precautions

We recognize that the financial impact of COVID-19 means that many people may need to find ways to both save money by purchasing secondhand items or to earn extra income by selling gently used items.

Please follow these COVID-19 policies and precautions:

For more information, go to used.ca/covid-19

Hide

First Line IT Support Technician

First Line IT Support Technician

Have you got the technical ability and customer care skills to be the first port of call for clients reporting faults? Do you have a keen interest in IT and Technology? You will need to excel at remote troubleshooting and providing a first line fix where possible.

Location: Stroud, Gloucestershire

Hours of Work: Full time Monday to Friday

Salary: £18,000 - £22,000 per annum

Key Responsibilities:

* Being the first point of contact for clients reporting faults and queries in relation to orders

* Handling incoming customer calls, recording their details and managing requests

* Performing remote troubleshooting through diagnostic techniques and relevant questions and providing a First Line Fix where possible

* Working closely with 2nd Line Support team where necessary

* Providing regular updates to customers on the status of reported faults and escalating where appropriate.

* Ensur...

(click "adview.online" below for full description)

View Seller's List Email User Phone Seller Please Email Limit Reached Log In needed Open Location
Details Today: Yesterday: To Date:
Viewed:
Browsed:
Other Information
Website uk.whatjobs.com
Ad Id27151411
CategoryIT
PostedFebruary 21, 2021
Expiry March 23, 2021
Status NOT FILLED
Details New
Edit Ad Report Ad
Hide
Hide
Desktop Version