Seeking to hire a Customer Support Manager, within the tech industry. This is a brand-new role to the business, due to extensive growth. You will be a great people person, possess excellent management skills, and have a SaaS background.
You will require a passion for technology and be a challenge driven individual, with the ability to work within a fast-paced environment.
This is a fantastic opportunity offering a competitive salary of up to £50k DOE, plus superb benefits.
Leading and growing a customer support and technical support team.
Planning and implementing customer support strategy, whilst leading by example, providing exceptional customer service.
Assembling a more comprehensive team, to also include technical support, documentation writers and building out of our remote and out of hours capability.
Coaching and developing the team.
SKILLS AND ATTRIBTUES REQUIRED:
5+ years' experience management experience.
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