Customer Service Advisor - 1 YEAR FIXED TERM CONTRACT

Salary: £18.000 per annum

Location: Cheltenham Working from Home during Covid19 restictions

Working hours: 8.30am - 5.00pm, Monday to Friday

Company:

Our client is a global educational specialist; they are currently undergoing a phase of expansion and are looking to add a Inbound Customer Service Advisor to their team on a 1 year fixed term contract with the possibility to become permanent after that.

This is suited to someone with at least 1 year previous Call Centre experience having worked on the telephones, someone who is not scared of spending 99% of their day on the phone speaking to international callers.

Duties and Responsibilities:

Handle a large volume of inbound calls for international callers and within the UK (50+ calls per day)
Provide information and advice to callers about academic, vocational and professional qualifications.
Deal with incoming email enqui...

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